The first step to help small businesses go digital during COVID-19.

From buying and selling online to managing bank accounts to communicating digitally, access to digital tools has never been as essential for economic resilience as it is right now. An estimated 42 percent of the world’s micro, small, and medium enterprises (MSMEs) are at risk of failure in the next six months due to the global pandemic. However, businesses that have transitioned their sales, delivery, and operations online are less likely to experience economic hardships and are better able to weather the economic and financial strains of the crisis. Despite potential gains, many businesses are not digitizing.

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Critical lessons from a survey of small businesses in India.

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We must act now to prepare for challenges arising from COVID-19.